WPT12-149x224

        Person-Centered Model

Services > Training

Training

"People who work in long-term care are the most caring people in the world"

Eric Haider

Staff training for the following areas:

Department Managers

  • Director of Social Services training
  • Director of Activities training
  • Dietary Department training
  • Train the Trainer (all Department Managers)
  • Nurses training

All Staff Training and Orientation

Sample topics to be covered during training include:

Team Leader Selection

  • Selection Criteria
  • Roles and Responsibilities
  • Job Description
  • Selection Process

Team Leader Training

  • Overview PCM
  • Leadershp Skills
  • Team Building
  • Role and Responsibilities
  • Training on PP, WD, NM, N, LC, and PE
  • Communication

Neighborhoods and Team

  • How to Determine and Select Neighborhoods
  • Daily Neighborhood Meetings
  • Neighborhood Checklist

Restaurant-Style Dining

  • What is Restaurant-Style Dining and How to Accomplish It
  • Food on Buffet Table
  • Choice of Menus
  • Role of Team Leader
  • All Staff and Team Leader Training

Opportunity for Personal Growth and Contribution

  • How Can We Provide Opportunities

The Learning Circle

  • What is the Learning Circle?
  • Rules of the Learning Circle

Public Relations Plan

  • Residential Living Residents
  • Health Center and RLS
  • Marketing

Other Topics

  • Sample letters to residents
  • Sample letters to families
  • Sample letters to employees
  • Authorization letters
  • Sample policies
  • How to keep people healthy?
  • How to keep people happy?
  • How to be a successful team player?
  • Teamwork and team building exercises

For detailed information about our services, please contact us.

Consulting

Public Speaking

Training

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